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Big O Manufacturing wants you, our valued customer, to be completly satisfied with any product that you purchased. If for any reason you are not satisfied with any Big O product please contact our sales staff at sales@bigomfg.com for a full refund. 

Please note our Limited Liability Disclaimer
 

  In no event shall the manufacturer “ Big O Manufacturing LLC ” be liable for any direct, indirect, punitive, incidental, special consequential damages whatsoever arising out of or connected with the use or misuse of its products. If the consumer is not in full understanding and agreement with this limitation of liability statement, the consumer should return the product for a full refund.  Not returning said products would be viewed as a full agreement of the above stated terms.

  The manufacturer “Big O Manufacturing, LLC” is not responsible for the given bicycle manufacturers change in specifications, which may result in improper fit of the fender kit supplied.